FAQ
When will my order ship?
- Most orders ship within 1-2 business days (Monday-Friday, 10:00 AM - 5:00 PM EST)
How does shipping work?
- Order Processing: Once you place your order, we verify it and get your items ready for shipment. This usually involves picking and packaging the items.
- Shipment Preparation: Your order is carefully packaged to ensure it arrives safely. We also attach a shipping label with your address and tracking information.
- Carrier Pickup: We hand off your package to the shipping carrier you selected at checkout, such as UPS, FedEx, or USPS.
- Transportation: The carrier transports your package to your local delivery office.
- Delivery: The package is delivered to your doorstep! You can usually track your order online to see its progress and estimated delivery date.
Do you ship internationally?
- Yes, we offer international shipping to many countries! For the most accurate information on rates and availability for your specific location, please enter your address during checkout. In some cases, you may also contact our customer service team for further assistance.
What if I need to return something?
- No worries! Contact us right away and we'll help guide you through the process. You can also check our Returns policy here.
How do we contact you?
- You can reach us by phone or email. More info here